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APCO FINAL EXAM QUESTIONS Modules 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13 and 14 | 140 Questions with 100% Correct Answers .
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APCO FINAL EXAM QUESTIONS Modules 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13 and 14 | 140 Questions with 100% Correct Answers .
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APCO TEST 143|Questions And Answers|100% Correct
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What does PSAP stand for: Public Safety Answering Point - ️️is a facility equipped and staffed to receive emergency calls requesting police, fire, EMS and other public safety services via telephone and other communication devices 
 
Professionalism is defined by (1.1) - ️️Who you are - inner character, what you do - behavior exhibited and how others perceive you - image projected 
 
Ethics (1.2) - ️️implies that it involves an individual's personal, professional and organizational ru...
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APCO TEST SOLVED 2024
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APCO TEST SOLVED 2024
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APCO EMD Exam Correctly Answered 2024
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APCO EMD Exam Correctly Answered 2024 
1. A successful EMD should: 
a. Be clear 
b. Be concise 
c. Use accurate speech 
d. All of the above 
e. None of the above - Answer -d. All of the above 
2. Which of the following can be considered part of a local EMS System? 
a. Hospitals 
b. Air Ambulances 
c. Law Enforcement 
d. All of the above 
e. None of the above - Answer -d. All of the above 
3. Which of the following is a Tier 1 level of training? 
a. Basic Life Support 
b. Advanced Life Support 
c...
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APCO Modules 1-7 | Correctly Solved 2024
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APCO Modules 1-7 | Correctly Solved 2024 
What does the term "PSAP" stands for? - Answer -Public Safety Answering Point 
Professionalism is defined by who you are, what you do, and how others perceive you. - Answer -true 
Ethics involves an individual's personal, professional, and organizational rules of conduct. - Answer -true 
What are the three primary disciplines of public safety communications? - Answer -??? 
The term "vital services" defines the primary functions or tasks of public sa...
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APCO TEST STUDY GUIDE | Questions and Correct Solutions 2024
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APCO TEST STUDY GUIDE | Questions 
and Correct Solutions 2024 
List the combined verbal and nonverbal elements that communicate to the telecommunicator the 
situation being reported - Answer -Comfortable tone 
Encourages conversation 
Demonstrates interest 
Signals understanding 
Message format 
List and describe the six components of the communications cycle - Answer -The sender: the person who 
initiates the conversation 
Receiver: The target of the conversation. Can be a person or group. 
Mes...
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APCO PST1 Study Guide | Questions and Correct Solutions 2024
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APCO PST1 Study Guide | Questions and 
Correct Solutions 2024 
The term "PSAP" stands for "Public Safety Access Point" - Answer -FALSE 
Professionalism is defined by who you are, what you do and how others 
perceive you. - Answer -TRUE 
Ethics involves an individual's personal, professional and organizational 
rules of conduct. - Answer -TRUE 
The operational relationship between telecommunicators, supervisors 
and managers is defined by the PSAP's: - Answer -Chain of 
Command 
The three p...
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APCO FINAL EXAM QUESTIONS Modules 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13 and 14 | Questions and Verified Solutions 2024
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APCO FINAL EXAM QUESTIONS Modules 
1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13 and 14 | 
Questions and Verified Solutions 2024 
T/F: The term "PSAP" stands for Public Safety Access Point. - Answer -False 
T/F: Professionalism is defined by who you are, what you do, and how others perceive you. - Answer - 
True 
T/F: Ethics involves an individual's personal, professional, and organization rules of conduct. - Answer - 
True 
T/F: The three primary fields of public safety communications are law en...
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APCO Public Safety Telecommunicator Questions and Correct Solutions 2024
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APCO Public Safety 
Telecommunicator Questions and Correct 
Solutions 2024 
T or F 
Emergency calls can come in on any line? - Answer -TRUE 
T or F 
Attempt to provide the caller with alternatives, suggest other options, but never give legal advice. - 
Answer -TRUE 
The most important information we need to obtain from the caller is ______ since no other information 
will be helpful without the ________. - Answer -Location, location 
The acronym ______ is used to obtain information on vehicles. ...
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APCO Test Questions and Correct Solutions 2024
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APCO Test Questions and Correct Solutions 
2024 
The term PSAP stands for public safety access point - Answer -False 
Professionalism is defined by who you are, what you do, and how others perceive you - Answer -True 
Ethics involves an individuals personal, professional, and organizational rules of conduct - Answer -True 
The three primary fields of public safety communications are law enforcement, fire service, and 
emergency management - Answer -False 
The term vital services defines the prim...
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APCO FIRE SERVICE COMMUNICATIONS Exam Questions With 100% Correct Answers
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APCO FIRE SERVICE 
COMMUNICATIONS Exam Questions With 
100% Correct Answers 
FIRE TETRAHEDRON - answer4 factors necessary for fire: HEAT + FUEL + OXYGEN 
and a CHEMICAL CHAIN REACTION 
ADMINISTRATION DIVISION - answerChief, Support Staff, Payroll 
COMMUNICATION DIVISION - answerCall takers/ Dispatcher 
FIRE PREVENTION + INVESTIGATION - answerBuilding inspectors, Arson 
Investigators, Public Education 
OPERATIONS - answerCaptain, Driver, Firefighter 
TECHNICAL OPERATIONS - answerHigh Angle, HAZMA...
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APCO Module 4 Exam Questions With 100% Correct Answers
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APCO Module 4 Exam Questions With 
100% Correct Answers 
Explain why it is important to answer calls promptly. - answerEach ring of the telephone 
seems like an eternity to the caller. The longer the caller waits, the more they slip into a crisis 
state. 
Describe why the telecommunicator should never assume multiple calls regarding the same 
incident are redundant or irrelevant. - answerNew callers may: 
- have a better view, understanding or position of relaying information 
- have more curren...
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