Study guides, Class notes & Summaries

Primary PSAP - ANSWER-the first communications center to answer a 911 call; it may also be the point from which calls are dispatched. Secondary PSAP - ANSWER-receives transferred 911 calls for dispatch or further processing, after screening for a required service by a primary PSAP. Professionalism - ANSWER-Is a rather vague concept that encompasses honesty, integrity, you are (inner character), what you do, (behavior exhibited) and how others perceive you (image projected). Ethics - ANS...

Fire, a chemical chain reaction, occurs when which three elements are present in the right conditions? ____, _____, _____ - ANSWER-Heat Oxygen Fuel Fires are fought from the ____ to the _______. - ANSWER-Unburned, Burned The Fire Tetrahedron depicts which four factors necessary for fire? - ANSWER-Heat Oxygen Fuel Chemical Chain Reaction T or F The Administration Division includes frontline firefighters - ANSWER-FALSE ______, is cutting holes in roofs or breaking out upper wi...

FIRE TETRAHEDRON - ANSWER-4 factors necessary for fire: HEAT + FUEL + OXYGEN and a CHEMICAL CHAIN REACTION ADMINISTRATION DIVISION - ANSWER-Chief, Support Staff, Payroll COMMUNICATION DIVISION - ANSWER-Call takers/ Dispatcher FIRE PREVENTION + INVESTIGATION - ANSWER-Building inspectors, Arson Investigators, Public Education OPERATIONS - ANSWER-Captain, Driver, Firefighter TECHNICAL OPERATIONS - ANSWER-High Angle, HAZMAT, Confined Space Rescue EQUIPMENT MAINTENANCE - ANSWER-Mech...

Mutual aid - ANSWER-is a process of supplying supplemental personnel, equipment or other resources to an incident to assist agencies that may be in danger of becoming overwhelmed in their response Mutual response - ANSWER-similar to mutual aid, however mutual response requires the simultaneous dispatch of multiple resources for certain emergencies, such as high-rise fires and water etc A Policy - ANSWER-is a guide to thinking A Procedure - ANSWER-is a guide to action open ended quest...

NCIC Stands for - ANSWER-National Crime Information Center The acronym CYMBALS is designed to assist the tele-communicator when taking - ANSWER-Vehicle descriptions PST's are required to have a good memory since that is the best way to record information during an emergency call - ANSWER-False It is very important during an emergency call for service, that the PST reassure the caller that response units will be "right there" or will arrive "within minutes." - ANSWER-false The ph...

T/F: The term "PSAP" stands for Public Safety Access Point. - ANSWER-False T/F: Professionalism is defined by who you are, what you do, and how others perceive you. - ANSWER-True T/F: Ethics involves an individual's personal, professional, and organization rules of conduct. - ANSWER-True T/F: The three primary fields of public safety communications are law enforcement communications, fire service communications, and emergency management communications. - ANSWER-False T/F: The term...

ALS - ANSWER-Advanced Life Support NIMS - ANSWER-National Incident Management System ICS - ANSWER-Incident Command System ACN - ANSWER-Automatic Crash Notification TCC - ANSWER-Telecommunications Call Center AACN - ANSWER-Advanced Automatic Crash Notification PSAP - ANSWER-Public Safety Answering Point ATl - ANSWER-Attempt To Locate BOLO - ANSWER-Be On The Lookout VoIP - ANSWER-Voice over Internet Protocol BLS - ANSWER-Basic Life Support TTY - ANSWER-Teletypewrit...

AACN - ANSWER-Advanced Automatic Crash Notification ACN - ANSWER-Automatic Collision Notification ALI - ANSWER-Automatic Location Identification ANI - ANSWER-Automatic Number Identification APCO - ANSWER-Association of Public Safety Communications Officials ASL - ANSWER-American Sign Language ATL - ANSWER-Attempt to locate AVL - ANSWER-Automatic Vehicle Locator B9-1-1 - ANSWER-Basic 9-1-1 BOLO - ANSWER-Be on the look out CAD - ANSWER-Computer Aided Dispatch CDE -...

Summarize the attributes of a professional public safety telecommunicator - ANSWER-Who you are, what you do, and how others perceive you. Duty to serve - ANSWER-Responsibility for providing service to the community, staffing requirements Common elements of basic telecommunications - ANSWER-Information gathering, radio & telephone commas, resource allocation, records mgmt, functioning under FCC rules, handling requests and being responsible to calls from public Fire service communication...

Duty to serve - ANSWER-Expected to be at work when scheduled regardless of event Psap - ANSWER-Public safety answering point Public safety professional - ANSWER-Professional, humility, eager to learn, sense of duty, integrity, accountability, who you are, what you do, how others perceive you Code of ethics - ANSWER-A system of principles, dealing with values relating to human conduct with respect to the rightness and wrongness of certain actions and the motives and ends of such actions ...