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Unit 14 P1 P2 M1 D1
P1 - Describe the different approaches to customer service delivery in contrasting businesses. P2 - Examine ways that customer service in a selected business can meet the expectations and satisfaction of customers and adhere to relevant current legislation and regulations. M1 - Analyse how legislation and regulation impacts on customer service provision in a selected business. D1 - Evaluate the importance for a selected business of providing excellent customer service and adhering to relevant cu...
- Essay
- • 7 pages •
P1 - Describe the different approaches to customer service delivery in contrasting businesses. P2 - Examine ways that customer service in a selected business can meet the expectations and satisfaction of customers and adhere to relevant current legislation and regulations. M1 - Analyse how legislation and regulation impacts on customer service provision in a selected business. D1 - Evaluate the importance for a selected business of providing excellent customer service and adhering to relevant cu...
Unit 1 P3 M2
Exploring the organisation structures, aims and objectives of two contrasting businesses, and analysing how the structures of two contrasting businesses allow each to achieve its aims and objectives.
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- Essay
- • 9 pages •
Exploring the organisation structures, aims and objectives of two contrasting businesses, and analysing how the structures of two contrasting businesses allow each to achieve its aims and objectives.
Unit 1 P2
Explain how two contrasting businesses are influenced by stakeholders
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- Essay
- • 5 pages •
Explain how two contrasting businesses are influenced by stakeholders
Unit 1 P1
Explaining the features of two contrasting businesses.
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- Essay
- • 5 pages •
Explaining the features of two contrasting businesses.
Unit 1 D3
Evaluating how changes in the market have impacted on a given business and how this business may react to future changes.
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- Essay
- • 3 pages •
Evaluating how changes in the market have impacted on a given business and how this business may react to future changes.
Unit 1P7 M5 D4
Exploring how innovation and enterprise contributed to the success of a business, analysing how successful the use of innovation and enterprise has been for a given business, and justifying the use of innovation and enterprise for a business in relation to its changing market and environment.
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- Essay
- • 4 pages •
Exploring how innovation and enterprise contributed to the success of a business, analysing how successful the use of innovation and enterprise has been for a given business, and justifying the use of innovation and enterprise for a business in relation to its changing market and environment.
Unit 1 P6
Exploring how the market structure and influences on supply and demand affect the pricing and output decisions for a given business.
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- Essay
- • 6 pages •
Exploring how the market structure and influences on supply and demand affect the pricing and output decisions for a given business.
Unit 1 P4 P5 M3 D2
Discussing the internal, external and competitive environment on a given business, selecting a variety of techniques to undertake a situational analysis of a given business
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- Essay
- • 14 pages •
Discussing the internal, external and competitive environment on a given business, selecting a variety of techniques to undertake a situational analysis of a given business
Unit 1 D1
Evaluate the reasons for the success of two contrasting businesses, reflecting on evidence gathered.
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- Essay
- • 4 pages •
Evaluate the reasons for the success of two contrasting businesses, reflecting on evidence gathered.
Unit 1 M1
Assessing the relationship and communication with stakeholders of two contrasting businesses using independent research.
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- Essay
- • 4 pages •
Assessing the relationship and communication with stakeholders of two contrasting businesses using independent research.
Unit 9 P5 P6 M3 D3
Unit 9 P5 P6 M3 D3
Unit 9 P5 P6 M3 D3
Unit 9 P5 P6 M3 D3
Unit 9 P1 P2 M1 D1