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BTEC Extended Diploma Level 3 Travel and Tourism - Unit 4 - Customer Service P1, M2 - Merit P2 progresses from P1 and learners must describe customer service provision, and how it is adapted to meet the individual needs of different types of customers, including internal customers, individuals and groups. Customer service provision must include products and services, stated and unstated needs, special needs, customers with cultural and language needs and other needs, for example relating to ag...

BTEC Extended Diploma Level 3 Travel and Tourism - Unit 6 - Preparing for Employment in Travel and Tourism P1, P2, M1 For P1, learners must describe career opportunities for a minimum of three component industries in the travel and tourism sector, for example travel agents, UK tour operations, airlines, cruising and visitor attractions. The evidence could be presented in the form of a careers leaflet, display or oral presentation, with clear identification of career opportunities through promo...

BTEC Extended Diploma Level 3 Travel and Tourism - Unit 7 - European Destinations P2, P3, P4, M1, M2, M3, D1, D2

BTEC Extended Diploma Level 3 Travel and Tourism - Unit 7 - European Destinations P2, M1 - Tourist Motivations - Istanbul and Malaga P2 requires learners to select holidays in European destinations to meet differing motivations. Four different motivations must be addressed eg family time, well-being, culture and special occasion. These could be based on simple ‘pen portraits’, for example a group of women planning a pampering hen weekend (eg spa, wellbeing, treatments) somewhere less than...

BTEC Extended Diploma Level 3 Travel and Tourism - Unit 7 - European Destinations P4, M3, D2 - Developing and Declining European Destinations - Skegness, Varosha (Famagusta) For P4 learners should carry out research to find one declining and one developing destination in Europe. Learners’ evidence should explain how and why they are developing or declining and use Butler’s model as part of this process. Learners must also review current factors that are affecting their development or decl...

BTEC Extended Diploma Level 3 Travel and Tourism - Unit 7 - European Destinations P3, M2, D1 - Distinction Factors and Features - Paris and Malia Comparing Germany and Greece The evidence for P3 could take the form of a written assessment or a presentation, seminar or exhibition. Learners are required to select two different types of leisure destinations, each in a different country in the European travel market and describe the factors and features that determine the appeal of the destinat...

BTEC Extended Diploma Level 3 Travel and Tourism - Unit 6 - Preparing for Employment in the Travel and Tourism Sector P2, M1 For P2, a fact file or information sheet could be devised to then describe two specific jobs in detail. This should be a comprehensive description, giving the job title, role, main duties and responsibilities, entry requirements and progression opportunities covering the full range. Learners could design their own job descriptions and person specifications, but must not ...

BTEC Travel and Tourism - Unit 19 - Visitor Attractions P1, P2, P3, M1 - Merit ATTENTION! - This is only for the natural attraction (Eden Project) If you want to achieve all the criteria you need to do the built attraction as well. To achieve P1 and P2, learners are required to apply their learning to two specific, different visitor attractions: one natural and one built. They will need to visit their chosen attractions to develop the required familiarity, although some of the information req...

BTEC Travel and Tourism - Unit 19 - Visitor Attractions P1, P2, P3, M1 - Merit To achieve P1 and P2, learners are required to apply their learning to two specific, different visitor attractions: one natural and one built. They will need to visit their chosen attractions to develop the required familiarity, although some of the information required at this level could be obtained from detailed internet research. The descriptions should cover all of the essential content within learning outcomes...

BTEC Travel and Tourism - Unit 4 - Customer Service P4, P5, M2, M3, D2 - Customer Service - Distinction Having described these skills, learners will have the opportunity to put them into practice as P4, P5, M2 and M3 must be assessed through practical activities. This could be in real travel and tourism workplace situations, or may be simulated through role-plays. All assessment evidence for these criteria could be supported by observation sheets signed by the assessor which details how each c...