Unit 15 Working as a Holiday Representative

BTEC Level 3 Travel and Tourism - Unit 15 - Working as a Holiday Representative P2, P3 - Pass For P2, learners must outline the legal responsibilities of holiday representatives in different situations. Learners could be given different situations as case studies. There should be at least four different situations, constructed in such a way that between them the situations will have relevance to at least four different laws or regulations. Additionally, across the entirety of evidence for P2 t...

Unit 15 - Working as a Holiday Representative Part of P4, M2, D2 It is an arrival transfer speech including welcome, introduction, safety and comfort on the coach, country info, transfer details, resort information and accommodation check-in. Welcome meeting is mentioned three times throughout the speech and drip selling excursions is included. For P4, learners must use social, customer service and selling skills to plan and deliver an arrival transfer speech and a welcome meeting to a group...

BTEC Extended Diploma Level 3 Travel and Tourism - Unit 15 - Working as a Holiday Representative P1, M1, D1 - Distinction For P1, learners are required to describe the roles and responsibilities of three different categories of holiday representatives: this must include one type of resort representative (eg property, over-50s or 18 – 30s, holiday village, villa) plus two others selected from ski, transfer, children’s, and campsite. For each category the roles, duties and responsibilities f...

A Distinction* worth of work marked by an examiner. In P1 I describe the roles, duties, and responsibilities for different categories of holiday representatives, highlighting changing roles and working practice. In P2 I outline the legal responsibilities of holiday representatives in different holiday situations. In P3 I explain the role played by holiday representatives in creating a safe and healthy holiday environment. In M1 I compare the roles, duties, and responsibilities for one category...

A Distinction* worth of work marked by an examiner. This essay includes everything you need for your transfer and welcome speech. It covers all the criteria needed to achieve the effective grade. It includes: • welcome meeting invitation • plan of room layout • promotional materials: excursion leaflet & booking form • completed paperwork, including tickets and receipts

BTEC Travel and Tourism Unit 15 Working as a Holiday Representative part of P4 (Welcome Meeting) For P4 - Use social, costumer service and selling skills to deliver an arrival transfer speech, a welcome meeting and make a sale. For M2 - Demonstrate effective social, customers service and selling skills when delivering a transfer speech, welcome meeting and making a sale.

I have produced a health and safety document which includes; the risks and hazards in the holiday environment and the ways in which representatives can minimise these risks, safety in the accommodation(including fire safety and hygiene) whilst using specific facilities, on transfer coaches, on excursions and organised activities, and in the resort itself. I have included a conclusion as to why health and safety is important to me as a holiday rep. This will get you the P3 grade.