Unit-15-working-as-a-holiday-representative Study guides, Class notes & Summaries
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Unit 15 Working as a Holiday Representative - Training Manual
- Essay • 13 pages • 2019
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Training Manual for Unit 15 including Duties and Responsibilities of Resort Representatives, Duties and Responsibilities of Children Representatives, Duties and Responsibilities of Ski Representatives - Pass Merit and Distinction
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Unit 15 - Working as a Holiday Representative (activity CD15.1.)
- Answers • 2 pages • 2019
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Unit 15 - Working as a Holiday Representative (activity CD15.1.)
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Unit 15 Working as a holiday representative P1, P2, P3, M1 & D1
- Essay • 10 pages • 2018
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BTEC Travel and Tourism Unit 15 Working as a holiday representative
Describe roles, duties and responsibilities of different holiday reps (P1)
Outline the legal responsibilities of holiday representatives in different holiday situations (P2)
Explain the role played by holiday representatives in creating a safe and healthy holiday environment (P3)
Compare the roles, duties and responsibilities for one category of representative with two different tour operators (M1)
Analyse how the current changi...
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Welcome Meeting - Presentation - Working as a Holiday Representative - Unit 15
- Presentation • 13 pages • 2018
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Unit 15 - Working as a Holiday Representative

Part of P4, M2, D2

It is a welcome meeting presentation, including welcome, introduction, accommodation, resort, local and safety information, and promotion of excursions and other services.

Script for the presentation and welcome pack is available amongst my uploaded documents.

For P4, learners must use social, customer service and selling skills to plan and deliver an arrival transfer speech and a welcome meeting to a group of holidaymakers, an...
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Welcome Pack for Welcome Meeting - Working as a Holiday Representative - Unit 15
- Other • 6 pages • 2018
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Unit 15 - Working as a Holiday Representative

Part of P4, M2, D2

It is a welcome pack created for the welcome meeting presentation, which is available amongst my uploaded documents.

For P4, learners must use social, customer service and selling skills to plan and deliver an arrival transfer speech and a welcome meeting to a group of holidaymakers, and make a sale to a holidaymaker. The transfer speech and welcome meeting can be simulated situations but should be to an audience. They must prov...
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Welcome Meeting - Script for presentation - Working as a Holiday Representative - Unit 15
- Other • 3 pages • 2018
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Unit 15 - Working as a Holiday Representative

Part of P4, M2, D2

It is the whole script for the welcome meeting presentation (available amongst my uploaded documents).

For P4, learners must use social, customer service and selling skills to plan and deliver an arrival transfer speech and a welcome meeting to a group of holidaymakers, and make a sale to a holidaymaker. The transfer speech and welcome meeting can be simulated situations but should be to an audience. They must provide a welcome,...
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Unit 15 - Working as a Holiday Rep - P2, P3
- Essay • 4 pages • 2017
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BTEC Level 3 Travel and Tourism - Unit 15 - Working as a Holiday Representative

P2, P3 - Pass

For P2, learners must outline the legal responsibilities of holiday representatives in different situations. Learners could be given different situations as case studies. There should be at least four different situations, constructed in such a way that between them the situations will have relevance to at least four different laws or regulations. Additionally, across the entirety of evidence for P2 t...
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Transfer Speech - Working as a Holiday Representative - Unit 15
- Essay • 2 pages • 2018
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Unit 15 - Working as a Holiday Representative

Part of P4, M2, D2

It is an arrival transfer speech including welcome, introduction, safety and comfort on the coach, country info, transfer details, resort information and accommodation check-in.

Welcome meeting is mentioned three times throughout the speech and drip selling excursions is included.

For P4, learners must use social, customer service and selling skills to plan and deliver an arrival transfer speech and a welcome meeting to a group...
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