Study guides, Class notes & Summaries

Summary of the book chapters from the M&M book and the lecture information.

Samenvatting artikelen Capita Selecta Therapy (PSMKB-10) - Psychosociale interventies bij autisme spectrum stoornissen

This contains the notes/summary of all lectures, week 1-7, from Managing Customer Experience and Value, for RUG-students. Summary of all the required articles is also available.

Summary of the 3 articles of week 5 of MCEV, for RUG-students. The summarized articles are: Pansari, A. and V. Kumar (2017), Customer engagement: the construct, antecedents, and consequences, Journal of the Academy of Marketing Science, 45 (3), 294-311. Van Doorn, J., Lemon, K. N., Mittal, V., Nass, S., Pick, D., Pirner, P., & Verhoef, P. C. (2010). Customer engagement behavior: Theoretical foundations and research directions. Journal of Service Research, 13(3), 253-266. Beckers, S. F. M.,...

Summary of the 3 articles of week 2 of MCEV, for RUG-students. The summarized articles are: Martin, K.D., A. Borah and R.W. Palmatier (2017), Data Privacy: Effects on Customer and Firm Performance, Journal of Marketing, 81 (1), 36-58. Mende, M., Scott, M. L., van Doorn, J., Grewal, D., & Shanks, I. (2019). Service robots rising: How humanoid robots influence service experiences and elicit compensatory consumer responses. Journal of Marketing Research, 56(4), 535-556. Van Doorn, J. and J.C. ...

The "Clinical Psychology Overviews" document provides an indispensable wealth of information for anyone engaged in the clinical psychology PSBA2-22 profession. From the in-depth exploration of anxiety disorders to the nuances of mood disorders, from the complexities of psychosis to the intricacies of substance abuse, this document is a comprehensive overview indispensable for both beginners and advanced practitioners in the field. Within its pages you will find tables and overviews that system...

Summary of the 2 articles of week 7 of MCEV, for RUG-students. The summarized articles are: Neslin, S. A., Gupta, S., Kamakura, W., Lu, J., & Mason, C. H. (2006). Defection detection: Measuring and understanding the predictive accuracy of customer churn models. Journal of marketing research, 43(2), 204-211. Risselada, H., Verhoef, P. C., & Bijmolt, T. H. (2010). Staying power of churn prediction models. Journal of Interactive Marketing, 24(3), 198-208. Summary of the other weeks are also a...

The literature and lectures applied to the learning objectives! This is the most recent version since the learning objectives and literature have changed.

Complete (detailed) summary for the exam of School Neuropsychology. All the required literature is summarized, and additional information from the lectures is integrated. - Images for a complete understanding of the brain regions involved. - Tables with difficult definitions of disorders. - Categorized per week, chapter. - Saves a lot of time!