package holidays

, I will be describing the retail travel industry then I will be describing the operational practices and lastly, I would be analysing how the use of technology has impacted on the retail travel environment and retail operational practices

I will be comparing the effectiveness of the techniques used by two retail agents to gain competitive advantage then I will recommend the use of alternative techniques to gain further competitive advantage for two retail travel agents

Unit 9, M2

Unit 9 Holiday Recommendation and Costings P4, P5

Unit 9, M1, D1

Pearsons BTEC Level 3 Extended Diploma in Travel and Tourism - Unit 9 - Retail Travel Operations - D1 - Distinction - Achieved criterium - D1 analyse how the use of technology has impacted on the retail travel environment and retail operational practices. In detail : To achieve D1, learners need to demonstrate a clear understanding of the retail travel environment and retail operational practices. This can be achieved by focusing on the impact that technology has had on the presentday retail t...

Pearsons BTEC Level 3 Extended Diploma in Travel and Tourism - Unit 9 - Retail Travel Operations - P4, P5 - Pass - Achieved all criteria P4 use appropriate resources to select, cost and provide information on package holidays that meet specific customer needs. P5 use appropriate resources to select, cost and provide information on tailor-made holidays that meet specific customer needs. In detail: To achieve P4, learners should be presented with a minimum of two different customer briefs for s...

Pearsons BTEC Level 3 Extended Diploma in Travel and Tourism - Unit 9 - Retail Travel Operations P1, M1 - Merit - Achieved all criteria P1 describe the retail travel environment M1 explain the importance of links and relationships within the retail travel environment In detail: For P1, learners are required to describe the retail travel environment. Evidence must include a description of the role of the different types of retail agents as listed in the content. It is expected that learners sh...