Busi 411 Study guides, Class notes & Summaries

Quiz: Quality Management & Managing Waiting Lines 1. If customer satisfaction does not always lead to customer loyalty, firms may need to focus additional effort on __________ strategies. a) remediation b) retention c) rework d) repatriation e) reprocessing 2. ISO 9000 currently stresses _____ of a certified organization. a. minimizing harmful environmental effects b. product diversity c. inclusion of reused components in the office equipment d. a minimum of four supervisory levels ...

BUSI 411 Exam 2 (Version 2), BUSI 411 OPERATIONS MANAGEMENT, Liberty University. Best Document for exam.

BUSI 411 Exam 1 (Version 2), BUSI 411 OPERATIONS MANAGEMENT, Liberty University. Best Document for exam.

BUSI 411 Exam 1 (Version 1), BUSI 411 OPERATIONS MANAGEMENT, Liberty University. Best Document for exam.

BUSI 411 Operations Management Homework 1. Determine the utilization and efficiency for each of the following situations. a. A loan processing operation that processes an average of 4 loans per day. The operation has a design capacity of 14 loans per day and an effective capacity of 9 loans per day. (Round your answer to 1 decimal place.) Explanation 4/14 = 0.2857 x 100 = 28.57 (rounded 28.6) 4/9 = 0.4444 x 100 = 44.4 b. A furnace repair team that services an average of 3 furnaces a day...

BUSI 411 Exam 3 (Version 2), BUSI 411 OPERATIONS MANAGEMENT, Liberty University. Best Document for exam.

BUSI 411 Exam 3 (Version 5), BUSI 411 OPERATIONS MANAGEMENT, Liberty University. Best Document for exam.

BUSI 411 Operations Management Homework 1. An assembly line with 17 tasks is to be balanced. The longest task is 2.4 minutes, and the total time for all tasks is 18 minutes. The line will operate for 450 minutes per day. a. What are the minimum and maximum cycle times? (Round your answers to 1 decimal place.) b. What range of daily output is theoretically possible for the line? (Round your answers to 1 decimal place. Enter the smaller value in the first box and the larger value in the se...

BUSI 411 Exam 4 (Version 4), BUSI 411 OPERATIONS MANAGEMENT, Liberty University. Best Document for exam.

BUSI 411 Exam 4 (Version 3), BUSI 411 OPERATIONS MANAGEMENT, Liberty University. Best Document for exam.