Travel and Tourism Study guides, Class notes & Summaries

This is the powerpoint presentation LAA UNIT 3 for Travel and Tourism btec. This peice of coursework was all about marketing and customer service I am studying travel and tourism in sixth form. This powerpoint was moderated and given a Dinstinction. We chose to write ours about Butlins and Centre parks. Discussing all of the marketing and customer service.

This is the full document of Travel Tourism BTEC LAA VISITOR ATTRACTIONS this is the resubmitted piece I got a distinction (moderated) I compared chessington world of adventures and the Tower of London.

This assignment goes through many sectors ( transport, accommodation, tour operators, travel agents, visitor attractions, guiding services and ancillaries) that make up our travel and tourism industry.

A1 Types of visitor attractions A2 Scale, scope and appeal of visitor attractions • Appeal: o accessibility of locations, including opening times, transport links, pricing strategy, special offers, indoor and outdoor facilities o special events o popularity, including trends, image and reputation, repeat business.

This document is about visitor attractions. I will explain the nature, role and appeal of visitor attractions The two visitor attractions that I will be writing about are the Black Country Museum and The Lake District National Park. I will explain the appeal of each attraction to visitors, how each attraction is funded and the scale and scope of each attraction, including their contribution to and importance for the local and national economy.

Goes into detail concerning being an airline pilot and a cleaner. The roles, responsibilities, entry requirements and progression routes for the two jobs with detailed descriptions of each.

how customer service provision meets specific customer needs in travel and tourism organisations, Explain the importance of providing excellent customer service in travel and tourism organisations.