Passer Study guides, Class notes & Summaries

Service Now APM CIS - MadridWhat is Application Portfolio Management? - correct answer "Application portfolio management (APM) is a framework for managing enterprise Business Applications and software-based services. APM provides management with an inventory of the company's software applications and metrics to illustrate the business benefits of each application. An APM system uses indicators and a scoring profile for generating reports about the value of each application and the health...

ServiceNow CIS-ITSM Questions and Answers Already Passed Config Management - Ways to create CI Manually, Import external data, Use ITOM Discovery What are the baseline problems states? New Assess Root Cause Analysis Fix in Progress Resolved Closed Request Fulfillment Life-cycle (4) Submission, Approval, Fulfillment, Closure Change Life-cycle (4) Creation & Scope, Approval Implementation, Closure Incident lifecycle (4) Creation & Classification, Investigation & Diagnos...

Corrections Officer Civil Service Exam Already Passed Constitutional Rights of Inmates -detainee inmates are assumed innocent until proven guilty but they still may lose constitutional rights -while detainee prisoners are entitled to constitutional rights afforded to ordinary citizens, there are exceptions where such rights are overruled by the correctional facility's need to maintain a safe and secure environment -these exceptions are the right to liberty, the right against search and seizure,...

What is the purpose of the CMDB? - Answer-The purpose of the CMDB is to capture and catalog assets, not just for record keeping but to provide a clear picture of the service management estate to more deeply understand it and to be able to support it better What can the CMDB be thought of as? - Answer-It can be thought of as a database containing configuration items where the CI's are infrastructure components (hardware and software) required to deliver a service. What are the two key tabl...

What are the three current issues with HR Service Delivery? - Answer-Staff feels disconnected No single location to access HR services Relies on email and phone-based interactions How does HRSD improve the employee experience? - Answer-Automates routine tasks, provides tools to help deliver services, provides timely communication, access to a Service Portal, and integration with other backend systems through single platform What are the HRSD applications? - Answer-HR Case and Knowledge Man...

Customer Service Specialist Practice Examination Questions and Answers Already Passed Because Customer Service is a complex and demanding field, it requires the successful CSS to possess which of the following traits: a. intelligence b. stunning good looks c. certified tech skills d. poor judgment A; intelligence To help become an effective speaker, you should do which of the following? a. Use judgmental descriptions b. Generalize c. State opinions as facts d. State facts wi...

ServiceNow Discovery Implementation Certification Exam Already Passed What is the purpose of the CMDB? The purpose of the CMDB is to capture and catalog assets, not just for record keeping but to provide a clear picture of the service management estate to more deeply understand it and to be able to support it better What can the CMDB be thought of as? It can be thought of as a database containing configuration items where the CI's are infrastructure components (hardware and software) ...

SERE 100.2 LEVELWhat evasion aid is tailored to cover an individual operational area, combining standard navigation charts and maps with evasion and survival information? - correct answer Evasion chart Which reintegration phase moves the recovered person to the Continental United States (CONUS)? - correct answer Phase I Phase II Phase III- ans. (?) Phase IV What escape planning factors can facilitate or hinder your escape. - correct answer Welfare of other captivities x Barriers out...

SERE 100.2 LEVEL A COCT FOR MILITARY PRE-TEST LATEST ALREADY PASSED. What evasion aid is tailored to cover an individual operational area, combining standard navigation charts and maps with evasion and survival information? Evasion chart Which reintegration phase moves the recovered person to the Continental United States (CONUS)? Phase I Phase II Phase III- ans. (?) Phase IV What escape planning factors can facilitate or hinder your escape. Welfare of other captivities Barriers outside...

CIDESCO EXAM PREPARATION 2023 SERIES COMPLETE ALREADY PASSED GUIDE.CIDESCO EXAM PREPARATION 2023 SERIES COMPLETE ALREADY PASSED GUIDE.CIDESCO EXAM PREPARATION 2023 SERIES COMPLETE ALREADY PASSED GUIDE.CIDESCO EXAM PREPARATION 2023 SERIES COMPLETE ALREADY PASSED GUIDE.CIDESCO EXAM PREPARATION 2023 SERIES COMPLETE ALREADY PASSED GUIDE.