ETA CPP Study guides, Class notes & Summaries

Where can you develop leads within your organization or outside of your organization? - What is your target audience for cold calling - How can you develop a partner referral relationship - What are they key elements needed to maintain your pipeline - Identify key markets and verticals in your corporate organization and/or experience - How can you identify the decision makers when presenting to new merchants - Describe active listening - What types of questions can yo...

NABU, APF and FANF - MasterCard implemented a new fee, the Network Access and Brand Usage fee (NABU). And following right on the heels of the MasterCard announcement, on July 1, 2009 Visa implemented their U.S. Acquirer Processing Fee (APF). Card brand dues and assessments - In addition to Interchange, each card brand includes additional fees based on the transaction amount and per transaction. These fees are called dues and assessments and typically range from 0.105% - 0.45% on the transacti...

What data elements are MOST critical to the payments professional when comparing a merchant's current statement to the new offer proposed by the payment professional? - Volume, average ticket, rate, and transaction fee Using the interchange plus model, which of the following costs can be adjusted during negotiations with the merchant? - Acquirer markup For most credit card transactions, what is the MAXIMUM numbers of days between the sale and when a dispute request can be initiated? - 120...

A Parts Manufacturer with a tiered-pricing setup (two Buckets) keys a Visa Business Credit Card information that qualifies for Visa's business to business interchange qualification. What rate will the merchant pay on this transaction? - non-qualified When using the gross discount method, what are discount fees charged on? - If a Merchant contacts the payments professional and inquires about any early termination fees (ETF), to what should the payments professional be alerted? - The Merch...

What data elements are required for a merchant's commercial card transactions to qualify for Level 1, Level 2, and Level 3 Interchange programs? a. Account #, address, and zip code b. Item #, date, and AVS info c. Customer #, order #, CVV number d. Customer #, sales tax, and invoice # - d. Customer #, sales tax, and invoice # What types of transaction and which banks were regulated by the Durbin amendment to the Dodd-Frank Wall Street Reform and Consumer Protection Act? a. Swiped transa...

A Parts Manufacturer with a tiered-pricing setup (two Buckets) keys a Visa Business Credit Card information that qualifies for Visa's business to business interchange qualification. What rate will the merchant pay on this transaction? - correct answer non-qualified When using the gross discount method, what are discount fees charged on? - correct answer If a Merchant contacts the payments professional and inquires about any early termination fees (ETF), to what should the payments profes...

NABU, APF and FANF - correct answer MasterCard implemented a new fee, the Network Access and Brand Usage fee (NABU). And following right on the heels of the MasterCard announcement, on July 1, 2009 Visa implemented their U.S. Acquirer Processing Fee (APF). Card brand dues and assessments - correct answer In addition to Interchange, each card brand includes additional fees based on the transaction amount and per transaction. These fees are called dues and assessments and typically range from 0...

A Parts Manufacturer with a tiered-pricing setup (two Buckets) keys a Visa Business Credit Card information that qualifies for Visa's business to business interchange qualification. What rate will the merchant pay on this transaction? - correct answer non-qualified When using the gross discount method, what are discount fees charged on? - correct answer If a Merchant contacts the payments professional and inquires about any early termination fees (ETF), to what should the payments profes...