Amazon ERC DLS Study guides, Class notes & Summaries
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Amazon ERC DLS Assessment Questions with complete solutions.
- Exam (elaborations) • 6 pages • 2024
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Dennis calls in as he needs assistance. Once we are done assisting 
Dennis, he mentions his friend Estefania is there with him and also needs 
help. What steps do you follow? ️ You let Dennis know he can pass the 
phone to Estefania. You verify her and proceed with assisting her. 
What does the acronym FDR mean to the ERC-DLS team? ️ Full Duty 
Release 
Mary-Ann is calling in and you've asked her to verify her email address. 
She states, "MannJones@gmail". How should you reply? ️ "Can ...
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