NRF Bundled Exams Questions and Answers Latest Versions Already Passed

NRF Customer Service Exam Study Guide A good reason for creating an opening for discussion is to: - Get to know what the customer wants Which is an appropriate reasons for following up with a customer? - You finally located an item the customer asked for a while back T/F: Customer follow-...

NRF Certificate Test which of the filling is a term for physical goods that are bought and sold? a. sales b. products c. pricing d. services - b. products which of the following is a standard term that describes the audience of retail stores - that is, the people who will buy things from ...

NRF Retail Industry Fundamentals Exam A retail business, owned by shareholders and have centralized decision making for their multiple store locations is called - corporation In the retail product cycle, what step comes after distribution and products? - selling What item is a retail produ...

NRF Customer Service Exam Study Guide A good reason for creating an opening for discussion is to: • Break down the customer's sales resistance • Convince the customer how much you know about the product • Get to know what the customer wants - Get to know what the customer wants Whi...

NRF Customer Service Study Guide Creating customer loyalty is rewarding for: • The store • The sales associate • The customer • All of the above - All of the above If the customer isn't shopping alone, you can include the rest of the party by: • Showing some kind of service...

NRF Certificate Test which of the filling is a term for physical goods that are bought and sold? a. sales b. products c. pricing d. services - b. products which of the following is a standard term that describes the audience of retail stores - that is, the people who will buy things from ...