Presentation
Unit 14 - Specialist Tourism - P3 M2 D1
- Course
- Institution
A Distinction* worth of work marked by an examiner. This presentation covers P3 M2 and D1. In P3 I describe the customer service skills required to meet customer needs in travel and tourism contexts. In M2 I deal independently with customers in travel and tourism situations. In D1 I make recommend...
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