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P6, M3, D2 - Factors that Contribute to an Effective Workplace - Preparing for Employment in Travel and Tourism
BTEC Extended Diploma Level 3 Travel and Tourism - Unit 6 - Preparing for Employment in Travel and Tourism
P6, M3, D2 - Distinction
For P6, learners are required to explain the factors that contribute to an effective workplace. Evidence could be in the form of an article, report or presentation and should include an explanation of factors, including the full content detailed under working environment, working relationships, incentives and training. Links should be made to the travel and tourism sector, but this can be in general, rather than specific terms, for example relating teamwork to the role of cabin crew or holiday representatives, rather than named organisations. M3 follows on naturally from P6 with a review of how travel and tourism organisations motivate their staff in the workplace. At least two named organisations would be adequate for M3. Learners should choose organisations that give good scope for review. Finally for D2, learners must analyse the factors that contribute to an effective workplace. The relative importance of different factors should be explored and specific examples of good practice must be cited; this does not have to be restricted to the two organisations reviewed for M3 and could include topical initiatives and new approaches being trialled by organisations. The analysis could also consider how organisations successfully counter some of the issues relating to employment in the travel and tourism industry, for example long hours, poor pay and seasonality.
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