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D1 - Customer Service

BTEC Travel and Tourism - Unit 4 - Customer Service D1 - Recommendations - Distinction For D1, learners need to recommend ways in which a selected organisation could better meet its specific customer needs. Examples of improvements could be in the form of changes to products, new procedures to improve speed and efficiency of service, enhanced company image. The evidence for the above criteria could be presented as a written report or as a presentation with detailed observation record and accompanying notes, video and slide copies or detailed preparatory notes for an article.

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By: lahrouch1 • 8 months ago

By: Lisa66 • 8 months ago

Thank you:)

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By: Lisa66 • 1 year ago

Thank you so much for your positive review:) it is much appreciated

By: bentwarrowsmith • 1 year ago

Thank you for posting this! It has really helped with understanding what is needed for my students!

By: Lisa66 • 1 year ago

Thank you for your review, I'm glad I could help:)

By: houriaa • 2 year ago

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