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Unit 19 Developing Teams in Business

The aim of this unit is for learners to understand the importance of effective team working to an organisation’s success, and to develop skills and knowledge for working in team situations both as a team leader and a team member.

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Unit 19 Developing Teams in Business P1

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Types of team: formal; informal; size eg small, large; temporary project/task teams; permanent groupings Benefits of teams: contribution to departmental and organisational productivity and effectiveness, targeting setting and monitoring, how performance is monitored; reduction of alienation; fosteri...

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Unit 19 Developing Teams in Business P2

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Team building: recruitment; induction; motivation; training; coaching; mentoring; team knowledge eg awareness of team members’ strengths; team roles, eg Belbin; team development eg Tuckman; weaknesses; sensitivities; supporting all team members Team performance: performance indicators; target sett...

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Unit 19 Developing Teams in Business P3

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Leadership: definitions; role of the leader; leadership styles eg autocratic, democratic, participative, laissez-faire; impact of styles on team performance; adapting leadership style according to situation; identifying own leadership style Leadership skills: leadership qualities; power and authorit...

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Unit 19 Developing Teams in Business P4 and P5

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Teamworking: purpose eg to achieve goals, increase efficiency and productivity Skills as a team member: clarifying objectives, agreeing tasks, valuing people, being receptive to feedback; encouraging other team members to recommend improvements; conflict situations; interpersonal skills eg communica...

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Unit 19 Developing Teams in Business P6

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Skills as a team leader: communicating (verbal and non-verbal methods), planning, team building, leading by example, providing and receiving feedback, setting objectives, motivating, consulting, problem solving, valuing and supporting others, stretching people’s talents and managing aspirations; m...

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Unit 19 Developing Teams in Business M1

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purpose eg to achieve goals, increase efficiency and productivity

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Unit 19 Developing Teams in Business M2

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compare the effectiveness of different teams

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Unit 19 Developing Teams in Business D1

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evaluate the team’s overall effectiveness in meeting its objectives, making recommendations for improvements. Skills as a team leader: communicating (verbal and non-verbal methods), planning, team building, leading by example, providing and receiving feedback, setting objectives, motivating, consu...

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