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Customer Service - Unit 4 - Distinction - All Criteria Achieved
BTEC Travel and Tourism Level 3 Customer Service Unit 4 P1, P2, P3, P4, P5, M1, M2, M3, D1, D2
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D1 - Customer Service
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BTEC Travel and Tourism - Unit 4 - Customer Service D1 - Recommendations - Distinction For D1, learners need to recommend ways in which a selected organisation could better meet its specific customer needs. Examples of improvements could be in the form of changes to products, new procedures to imp...
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Add to cartBTEC Travel and Tourism - Unit 4 - Customer Service D1 - Recommendations - Distinction For D1, learners need to recommend ways in which a selected organisation could better meet its specific customer needs. Examples of improvements could be in the form of changes to products, new procedures to imp...
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P4, P5, M2, M3, D2 - Customer Service
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BTEC Travel and Tourism - Unit 4 - Customer Service P4, P5, M2, M3, D2 - Customer Service - Distinction Having described these skills, learners will have the opportunity to put them into practice as P4, P5, M2 and M3 must be assessed through practical activities. This could be in real travel and t...
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Add to cartBTEC Travel and Tourism - Unit 4 - Customer Service P4, P5, M2, M3, D2 - Customer Service - Distinction Having described these skills, learners will have the opportunity to put them into practice as P4, P5, M2 and M3 must be assessed through practical activities. This could be in real travel and t...
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P1, P2, M1 - Customer Service
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BTEC Travel and Tourism - Unit 4 - Customer Service P1, P2, M1 - Merit The evidence for P1 must include an explanation of the importance of excellent customer service to the organisations, to the customer and to the employee.Learners should explain the importance of excellent customer service, cov...
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Add to cartBTEC Travel and Tourism - Unit 4 - Customer Service P1, P2, M1 - Merit The evidence for P1 must include an explanation of the importance of excellent customer service to the organisations, to the customer and to the employee.Learners should explain the importance of excellent customer service, cov...
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P3 - Customer Service
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BTEC Travel and Tourism - Unit 4 - Customer Service P3 P3 asks learners to describe the skills required to meet the needs of customers in travel and tourism contexts. Learners should cover communication skills, presentation, teamwork, business skills, selling skills and skills needed to handle com...
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Add to cartBTEC Travel and Tourism - Unit 4 - Customer Service P3 P3 asks learners to describe the skills required to meet the needs of customers in travel and tourism contexts. Learners should cover communication skills, presentation, teamwork, business skills, selling skills and skills needed to handle com...
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